QA Tester

About the Role We are looking for a dedicated and detail-oriented QA Tester who is passionate about delivering high-quality software solutions. This role focuses primarily on service maintenance, incident fixes, enhancements and development support activities, ensuring the stability and reliability of existing business-critical applications. The ideal candidate combines strong analytical thinking with a structured testing approach, excellent communication skills and a commitment to continuous quality improvement throughout the service support lifecycle. Key Responsibilities Test Planning & Execution: • Analyze business requirements, user stories and technical specifications to identify testing needs. • Design, develop, and maintain test cases, test scenarios, test scripts and test documentation. • Execute manual and automated testing activities to validate system functionality and business processes. • Perform functional, regression, integration, exploratory, usability and end-to-end testing. • Validate software functionality and integrations with project-specific hardware, including RFID printers, handheld devices and other related operational equipment. Defect Management • Identify, reproduce, document and prioritize software defects. • Provide detailed defect reports, including reproduction steps, expected results, actual results and supporting evidence. • Collaborate closely with project teams to investigate, troubleshoot and resolve issues. • Retest resolved defects and validate the effectiveness of implemented fixes. Continuous Improvement • Contribute to the enhancement of QA processes, testing methodologies and documentation standards. • Share best practices and lessons learned with project teams. • Support the adoption of quality-driven approaches throughout the service support lifecycle. Required Skills & Competencies Technical Skills • Experience in designing and executing manual test cases and test scenarios. • Basic understanding of automated testing frameworks, particularly Java and Selenium. • Good knowledge of functional, regression, integration, exploratory and usability testing. • Experience working with defect tracking and test management tools. • Basic understanding of web applications, APIs, databases and client-server architectures. • Familiarity with Agile, Scrum, or other iterative development methodologies. • Comfortable maintaining and working directly with required hardware components, including RFID printers, Android handheld devices and other required equipment. Analytical & Problem-Solving Skills • Strong troubleshooting and root-cause analysis capabilities. • Ability to identify potential quality risks and recommend mitigation measures. • Excellent attention to detail and commitment to accuracy. Communication & Collaboration • Strong written and verbal communication skills. • Ability to clearly articulate technical issues to both technical and non-technical stakeholders. • Experience collaborating with developers, business analysts, product owners and other project teams. Personal Attributes • Quality-focused mindset with a proactive attitude. • Strong organizational and time-management skills. • Ability to work independently while contributing effectively within distributed teams. • Continuous learning mindset and willingness to adapt to changing project requirements. Qualifications & Experience • Proven experience in Manual Testing and Quality Assurance. • Basic knowledge of test automation concepts and tools. • Hands-on experience with test case design, execution and defect management. • Experience testing web-based and enterprise applications. • Experience with API testing tools such as Postman. • Familiarity with testing and project management platforms such as Jira, TestLink, or similar tools. • Experience working in Agile delivery environments. • Ability to translate business requirements into effective testing scenarios and validation activities. • Good command of English, both written and spoken. Nice to Have • Exposure to MS SQL Server and database validation. • Experience working in cloud-based environments. • ISTQB Foundation Level certification or equivalent QA certification. • Experience with hardware testing. Why Join Us? You will be part of a collaborative team where quality is a shared responsibility. This role offers the opportunity to contribute to the delivery of reliable software solutions, influence quality processes and continuously develop your testing expertise in a dynamic environment.