Service Product Manager - Europe

Your mission About Salut și bun venit la Sungrow! We are looking for a Service Product Manager to help shape service offerings that make our PV and energy storage solutions easier to operate, maintain, and scale across Europe. Curious what this is all about? Let’s dive right in: Own the development and lifecycle management of service products for PV and ESS customers across Europe. Translate customer, market, and service-team feedback into clear product requirements and improvement plans. Define service concepts, standard packages, value propositions, and supporting documentation. Work closely with Product Management, R&D, Service Operations, Sales, and Finance to launch scalable service solutions. Monitor service performance, customer adoption, profitability, and market trends to identify growth opportunities. Support training and enablement for internal teams and partners on new service products and processes. Your profile That was intriguing, wasn’t it? To feel confident and successful in this role, your background could look like this: Degree in Electrical Engineering, Business Administration, Renewable Energy, or a comparable field. Several years of experience in product management, service development, technical sales, or service operations. Good understanding of PV, ESS, power electronics, or other technical energy solutions. Strong commercial awareness and confidence turning complex technical topics into customer value. Structured, analytical, and proactive working style with strong stakeholder-management skills. English C1; Romanian B2 or higher is a plus, and other European languages are welcome. Why us? Join the Service Shared Center in Romania and help build service products that support Sungrow’s fast-growing European customer base. You will work with international experts across service, engineering, and commercial teams, with the opportunity to create practical solutions that improve customer experience and accelerate the energy transition. About Us We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All! With 870+GW of clean power presently installed worldwide, we are on the road to success! Welcome at Sungrow Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems. Want to know more? Check out what working with us is like!